About Us

Our team, clockwise from left to right - Debby: Customer Service; Chris: Printer; Karen: Graphics; Jan: Customer Service; Heidi: Customer Service; Muriel: Customer Service; Rilla: Bookkeeping

We are a small, woman owned, online business, established in January of 1993, located in Oak Hill, VA.

MISSION STATEMENT

It is Design Crafters' desire to provide a huge selection of top quality cards, to consumers at affordable prices while providing quick, friendly, reliable service. We want to give you, our customers the best we can offer, a deal you won't want to pass up. We know there are many companies out there on the web selling the very same products we are. In an attempt to earn you business and eventually your loyalty, we are dedicated to giving you the best price with the best service and speedy delivery so we can earn your trust and confidence.

Our company's success is directly related to the service we render. The needs of each or our customers are the number one priority of our Design Crafters. We will work to build long- term client relationships by striving for a satisfied customer at the end of every order. Our ultimate goal is to earn and keep our client's friendship, trust, respect and loyalty.

We're a small business, so we have to try harder. The way we hope to do that is to give you the best of all we have, including our time, by encouraging your calls if you have any questions (1-800-214-8990) or send us an email and we will get right back to you with an answer. The last thing we want is any confusion or misunderstandings.

It is our GOAL to exceed your expectations and please you so much with our quality products, timely response, and friendly, professional customer service that we earn you as a customer for life. We are genuinely committed to outperforming our competitors. Therefore, we also back all of our cards with a 100% "Risk-Free" customer satisfaction guarantee.

Obviously our biggest and main business is offering personalized holiday cards. Besides offering traditional cards representing some of the leading manufacturers, we started offering our own creation: Washington DC winter hightlights. Check them out. We have many pictures of the Capitol, some of the White House, The Washington Monument, and the Supreme Court. All of the cards have gold foil borders and come with gold foil-lined envelopes. After September 11, as a result of many requests, we added our own dynamite patriotic holiday card, to accompany the ones we received from our manufacturers.

Just recently, we added three new lines of our own exclusive cards that are unique to Design Crafters:

• Assorted, Folded, Blank Patriotic Note Cards
• Assorted, Folded, Blank Inspirational Note Cards
• Folded, Blank Corporate Thank You Cards

We offer free shipping on these three new sets of cards. All of which make great gifts as they come in see through top gift boxes.