Our Satisfaction Guarantee

Our Guarantee to You, Our Client

Our goal is to please you so much with our quality products, timely response, and friendly, professional customer service that we earn you as a customer for life. We are genuinely committed to outperforming our competitors. Therefore, we also back all of our cards with a 100% (risk-free) customer satisfaction guarantee. You simply cannot go wrong with any of our cards! If you aren't completely thrilled with the quality or workmanship of your cards, we insist that you simply return them at our expense for a full refund or replacement. We only ask that you call and let us know where we have gone wrong so we can attempt to make it right with you, and to know how we can possbily improve our product or service for others in the future.

We really are going out on a limb here. Obviously, personalized cards cannot be resold to anyone else, so any returned orders have to be discarded and are a total loss for us. We hope that by giving you this kind of guarantee, you can see that we have complete confidence in our manufacturers, the quality of their products and their work.

Please call us immediately if anything goes wrong with your order, so we can make it right and not hold you up too much getting your cards out! You can always contact me personally by our toll free number (1-800-214-8990) or by email (debby@designcrafters.com). We are very busy during the pre-Christmas season. If I am unavailable at the moment, I guarantee you that I will get back to you as soon as possible.

Debby Sibert, President
Design Crafters